why sprocket cmms: 10 reasons

Why Sprocket?

There are many reasons why Sprocket is a leader in asset management software — here are the top 10:

  1. Our only business is asset management. We have a passion for helping facilities achieve higher maintenance and operational performance. We are not distracted by other lines of business and devote all our resources and attention to building the best CMMS software available.

  2. We're experts at what we do. We draw upon 40 years of combined experience to help hundreds of facilities nationwide, and across industries, to successfully improve facilities management, maintenance scheduling, and operational performance.

  3. Our software is proven. Over 90 Thousand Users work in Sprocket. Sprocket processes over 6 million Work Orders, stores 58,000 Preventative Maintenance schedules and has accounted for over 12 million labor hours.

  4. We care about our customers. We pride ourselves in the strong working relationships we have with each of our customers. Many of our customers have been with us from day one.

  5. Sprocket works! Sprocket CMMS is a "Best of Class" user-friendly Internet application that keeps you working instead of trying to stay on top of new technology.

  6. Smooth implementation is the norm, not the exception. Our proven implementation methodology and after install training ensures you get maximum ROI. Plus, we provide 24/7 U.S.-based customer support.

  7. Competitive features and price. When you look at all the robust features that Sprocket offers, it's clear that we offer more value than any of our competitors.

  8. We are up 99.99% of the time. Sprocket CMMS maintenance management system has an "up" time of 99.99%. If you would like the technical details of our hosting center or a self-hosted solution, get them here.

  9. We actually answer the phone. Really. Sprocket is supported by a live customer support staff that is operational 24 hours per day, 7 days a week. Nine out of ten phone calls are answered by one of our team members with little or no hold time.

  10. We listen to our customers. Many of the features that you see in Sprocket asset management software today can be traced back to a customer's request. Who else would be a better resource for product improvement and development than the people who use Sprocket every day?