Datasheet Download
Download the Work Management datasheet for additional details on the Sprocket Mobile Solution.
Automate and streamline your workflow management
If it's broke, you want to fix it – and get it on the maintenance schedule fast. But first you have to wait for someone to manually open a work order, route it to the appropriate person, wait for approval, dispatch it to yet another person, and wait for it to come back to close it out. And all the while the equipment waits to be fixed while you spend time, money, and resources on a tedious manual process.
Sprocket has a much better way. With Sprocket CMMS software you can automate and streamline workflow management for faster, more cost-effective maintenance scheduling.
Sprocket provides the tools that your facility needs to streamline your work order process so you can reduce the time it takes to enter, approve, dispatch and close work orders. Our robust asset management software enables your operation to focus more time on getting the job done rather than managing it – and doing it at a lower cost and with fewer resources.
Web Request Portal
Customers, vendors, or clients can submit work orders via the Sprocket CMMS Web Request Portal. It's easy. Using the convenience of the Internet, web requestors may submit work orders, review previously submitted work orders, and view scheduled maintenance for their location by logging in to their portal.
Manage Work Orders
Supervisors and managers may log in to Sprocket CMMS software using their unique login IDs. Once logged in, they can review and process any new requests, review previously submitted work, perform maintenance scheduling, enter data, run reports, manage inventory, and more.
With the Sprocket v3.5 asset management software you can manage your facility maintenance workflow more efficiently in the following ways:
- Minimize time spent by administrative staff dispatching and managing work orders.
- Single or multi-tiered approvals enable you to route work orders using different levels of approval with customized approval groups and rules.
- Electronically capture approvals at any level, saving time and money.
- Auto-dispatch work orders to the appropriate shop, craft, and/or employee based on shift and the work requested.
- Forecast future spending based on previous expenses and customer billing history.
- Configure workflow based on your business processes.
- Increase customer satisfaction with email notifications and customer surveys.